May 25, 2011 at 10:44pm
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Website Credibility guidelines by BJ Fogg
- Design your website so it looks professional (or as appropriate for your site’s purpose).
- Make it easy to verify the accuracy of the information on your site.
- Show that there’s a real organization behind your site.
- Highlight the expertise in your organization and in the content and services you provide.
- Show that honest and trustworthy people stand behind your site.
- Make it easy to contact you.
Make your site easy to use – and useful.
- Update your site’s content often (at least show it’s been reviewed recently).
- Use restraint with any promotional content (e.g., ads, offers).
- Avoid errors of all kinds, no matter how small they seem.